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ROBBERY PREVENTION
According to national statistics, armed robbery in on the increase. Armed robbery is the unlawful taking of property from someone by the use of force or the threat of violence. Theft of property and shoplifting should not be confused with robbery.
This information is provided in an effort to minimize the risk of you becoming a victim of robbery. Each preventative measure may or may not be applicable for every facility, but certain basic preventative measures apply to all situations.
Preventing a Robbery
Make sure visibility can be maintained throughout the facility. Keep all doors and windows clear of signs, posters and merchandise, which would hinder visibility. A clear view allows for observation of any suspicious activities occurring. Keep aisles clear of signs, displays, etc., which limit visibility. Robbers don't like to be observed and the elimination of easy hiding spots helps to ensure they stay away.
Each customer should be greeted as they enter. Make direct eye contact with everyone. This serves dual purposes: it improves customer relations, and most importantly, it sends a message to those entering that they have been recognized.
Keep the facility well lit. Poor lighting can hamper visibility and can create an environment that may be inviting to a robber.
Develop a cash control program. The best way to prevent a robbery is to keep the smallest amount of cash possible on the premises. No more than $50.00 should be kept in a cash register at any given time. Post public notice to that fact. Inform employees not to accept large bills during transactions. If money must be kept on the premises, store it in a locked safe and make frequent bank deposits.
Make bank deposits on a regular basis. Use an armored car service. If this is not possible, vary the times you make the deposits. Always use two people when making deposits.
If an alarm system is utilized, clearly post a warning on the outside door of the facility.
Remain alert and watchful for suspicious activity. If a suspicious person is observed, notify the police.
Keep side and back doors locked to prevent undetected entry. The person in charge of the facility should have the only keys to these doors.
Take precautions during opening and closings. When opening the facility, always have two people present. One person should enter the facility and conduct a visual check and then signal to the other using a predetermined sign that all is ok. Likewise, another predetermined signal indicating trouble should also be established. During closing, check all back rooms, restrooms and closets to ensure no remains in the facility after closing.
What To Do During A Robbery
Remain calm. There is no need to bring attention to the situation. To do so could cause the robber to panic and endanger lives.
Cooperate. Robbers seldom hurt people who are willing to cooperate.
Observe what the robber looks like and develop a mental picture so you can provide an accurate description to the police.
Tell the robber about any possible surprises such as a second employee who may be working in a back room. Be sure to advise if you must move in any unanticipated way.
What Not To Do During A Robbery
Don't argue or fight with the robber. No amount of money is worth personal injury.
Don't give chase or follow the robber. Note the get-a-way vehicle if there is one, and the direction of travel.
What To Do After A Robbery
Protect the crime scene until the police arrive. Leave everything just as it is. Don't clean up or touch anything.
Close the business and lock the doors.
Call the police.
Ask witnesses to stay until officers arrive. If they are unable to do so, write down their names, addresses and phone numbers.
Write down a description of the robber including sex, race, height, weight, build, eye and hair color, scars, tattoos, jewelry, age and clothing.
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